![]() I had a $450 winning voucher left along with a few $100's. They didn't take all of our money, they left some to make it less apparent & maybe not noticed until after we left. He had $1,200 stolen & I had $800 stolen. We had cash stolen from our wallets that were in the locked lockers in an area that has no cameras. The SPA was OK but when we ( a coworker & I ) had $2,000 stolen at the SPA it completely ruined our stay. The rooms / dining / gambling options / cleanliness / location were all fantastic. I give this joint one star because there isn't an option to rate it zero stars.… so, if you want to be treated like a human being, find another hotel. " have to understand how busy are!" WOW! Three hours to get a blanket, and I HAVE to understand?! To make matters worse, this "manager" had the temerity to tell me I should be grateful my room was ready when I arrived at 1:00 PM because check-in isn't until 3:00 PM! Can you imagine the audacity?! The place is an unruly train station. When I finally reached a "Concierge Manager" she was more interested in instructing me that. Here, too, I waited fifteen minutes to be connected to someone at the front desk who could help me. After telephoning housekeeping three times over three hours for a blanket, each time waiting endlessly to be connected to a live person, I phoned the registration manager. And if you order room service, you're lucky if you get it by Thursday." Well, that perfectly describes the experience you'll get at ARIA. There's a line at the end of the movie Casino, "oday, it's like checkin' into an airport. I would strongly recommend the Mandalay, where customer service and the comfort of families seem to be more of a priority… ![]() In conclusion, my partner and I have decided not to return to the Aria. Although the resort compensated us for fours days or resort fees and $175 for food and beverages in acknowledgment of the inconvenience, it doesn't change the fact that we paid a significant amount for a hotel room where we could not sleep. Having traveled extensively to enjoy our holidays in Vegas, it was disheartening that 40% of our time here was disrupted by noisy guests. As a last resort, we requested a room change, but the problem persisted with new neighbours who were also loud and intoxicated, prompting two more calls to security. Despite multiple calls to security, the issue persisted. Regrettably, our first two nights were marred by the disruptive behaviour of our neighbours, who were excessively loud and belligerent. This time, we decided to try something different and more centrally located on the Las Vegas Strip, so we booked an 11-day stay at the Aria. Every year, my family and I return to Las Vegas for the winter holidays, and our previous experiences, particularly at the Mandalay, were always incredible. I would not recommend it for those planning to visit with their families. However, my experience at this hotel felt more like being in a party casino rather than a suitable accommodation for a family trip. The cleaning staff in the rooms were indeed helpful and friendly. I had hoped to enjoy my stay at this hotel, given its initial impression of being upscale and beautiful. Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near University of Phoenix - Las Vegas Campus.Hotels near ITT Technical Institute - Las Vegas Campus.Hotels near Expertise Cosmetology Institute.Hotels near American Institute of Medical Sonography.Hotels near Las Vegas Convention Center Station.Hotels near Flamingo / Caesars Palace Station.Hotels near Harrah's / The Linq Station.Hotels near Bally's / Paris Las Vegas Station.Hotels near Food Tours of America Las Vegas.Hotels near Princess Diana & The Royals: The Exhibition.Hotels with Military Discounts in Las Vegas.DoubleTree by Hilton Hotels in Las Vegas.Ultimate Guide to the Las Vegas Monorail.Everything You Need to Know About Visiting Las Vegas Right Now.
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